PRIVACY POLICY

Last updated: March 26, 2026

1. WHO WE ARE

Not Sentient is a brand operated by Nalo Seed LLC. This policy explains how we collect, use, and protect your information when you visit notsentient.com or make a purchase.

2. INFORMATION WE COLLECT

When you place an order:

  • Name and email address
  • Shipping address
  • Payment information (processed securely by Stripe — we never see or store your card details)

When you browse the Site:

  • Device type, browser, and operating system
  • Pages visited and time spent
  • Referring URL

We use privacy-friendly, first-party analytics (Vercel Web Analytics). We do not use third-party tracking cookies.

3. HOW WE USE YOUR INFORMATION

  • To fulfill and ship your orders
  • To send order confirmation and shipping notifications
  • To respond to customer support inquiries
  • To improve our website and product offerings
  • To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. THIRD-PARTY SERVICES

We use the following services to operate the Site:

These services only receive the minimum information necessary to fulfill their function (e.g., Printful receives your shipping address to deliver your order).

5. DATA RETENTION

We retain order information for as long as necessary to fulfill orders, provide customer support, and comply with legal and tax obligations. You may request deletion of your personal data by emailing us.

6. YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications

To exercise any of these rights, email hello@notsentient.com.

7. COOKIES

We use essential cookies only (cart state, session management). We do not use advertising or tracking cookies. No cookie consent banner is needed as we only use strictly necessary cookies.

8. CHILDREN'S PRIVACY

The Site is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

9. SECURITY

We use industry-standard security measures including HTTPS encryption, secure payment processing via Stripe, and access controls. However, no method of transmission over the internet is 100% secure.

10. CHANGES TO THIS POLICY

We may update this policy from time to time. Changes take effect when posted on the Site. We encourage you to review this page periodically.

11. CONTACT

For privacy-related questions, email hello@notsentient.com.